DZMx Checklist and Setup

Please contact TracPlus support on support@tracplus.com or +64 (3) 477 8656 to have your DZMx added for tracking and sat voice capabilities.

Please supply the following details:

  • Aircraft Make and Model
  • Aircraft Tail Registration
  • DZMx Serial Number
  • DZMx Sat IMEI
  • Iridium Sim Number

Once TracPlus Support has activated your DZMx you may begin testing. For best testing conditions the aircraft will need to be outside of the hanger.

Upgrade the DZMx firmware:

It is recommended (though not essential) that you upgrade your DZMx to the latest version.

  • First check the current DZMx firmware version. On the DZMx head select: MENU > Diagnostics MENU> About DZMx > Firmware version, and compare to the latest version on the Flightcell website
  • If an upgrade is available please register on the Flightcell website and download the latest version to a USB drive.
  • Insert the USB drive into your DZMx USB port then on the DZMx head select: MENU > Hardware Config > Installer Menu Enable > key in the pin number 2468 and press ENTER.
  • Now select MENU > Hardware Config > Firmware Upgrade, the DZMx will automatically update the firmware from your connected USB. This may take 10-15 minutes. 
  • The DZMx can now be configured from its control head, or from the DZMx Manager application.

How to Configure the DZMx:

Detailed information on DZMx configuration is provided in the Flightcell DZMx Installation Manual. Following are recommended settings to suit most operations. Most settings can be configured on the DZMx control head, but it is faster and easier to do so from a PC/Laptop using the DZMx Manager application and plugging in directly to the DZMx via it's Ethernet port.

To use the DZMx control head to configure:

  • Open the DZMx extended menus: MENU > Hardware Config > Installer Menu Enable > key in the pin number 2468 and press ENTER.

To use DZMx Manager to configure:

  • Connect a PC or Laptop to the DZMx ethernet port.
  • Enter the DZMx address 192.168.4.1 into the address bar on your internet browser on your PC/Laptop and press ENTER
  • Select Installer from the drop-down menu, then enter the installer password 2468.
  • Click on View and/or Modify Settings.

Configure the DZMx Modems:

Configure as below on the control head or on the DZMx Manager Modem page:

  1. MENU > Hardware Config > Modem Config > Iridium (Modem 1) > Use For Tracking > Yes
  2. MENU > Hardware Config > Modem Config > Iridium (Modem 1) > Use for Voice > Yes
  3. MENU > Hardware Config > Modem Config > Iridium (Modem 1) > SBD Enable > Yes
  4. MENU > Hardware Config > Modem Config > Iridium (Modem 1) > Service Centre Number > Iridium (note that if your Iridium account is with Telstra, Pivotel or DISA, you will need to select the appropriate service centre number)
  5. MENU > Hardware Config > Modem Config > Cell (Modem 2) > Use For Tracking > Yes
  6. MENU > Hardware Config > Modem Config > Cell (Modem 2) > Use for Voice > Yes
  7. MENU > Hardware Config > Cell Data Config > Region > Select your region
  8. MENU > Hardware Config > Cell Data Config > Data Enable > Select your preference (we recommend 'Always On')
  9. MENU > Hardware Config > Cell Data Config > Data Roaming > Yes
  10. MENU > Hardware Config > Cell Data Config > APN > Enter the APN of your cellular internet provider 

NB: If you are using a Sat Phone with a cradle as an External Modem to send SBD Tracking Messages, please check the firmware to ensure it is up to date. If it is anything other than v1.0 then you will need to update this:

  1. MENU > Diagnostics Menu > System Info > CR = ???

Configure the DZMx Tracking Settings:

Configure as below on the control head or on the DZMx Manager Tracking page:

  1. MENU > Tracking > Tracking Mode > On
  2. MENU > Tracking > HD Tracking Enable > Yes
  3. MENU > Tracking > Periodic Events > Periodic Timer > 2 min (left and right to set)
  4. MENU > Tracking > Periodic Events > Heading Timer > 1 min
  5. MENU > Tracking > Periodic Events > Heading Variation > 20 degrees
  6. MENU > Tracking > Periodic Events > On Ground Timer > 2 min
  7. MENU > Tracking > Periodic Events > Hover > Yes (Helicopters only)
  8. MENU > Tracking > Periodic Events > Emergency Timer > 60 sec
  9. MENU > Tracking > Triggered Events > Manual Position > Position Only
  10. MENU > Tracking > Triggered Events > Low Speed > 5 (Helicopter), 50-60 (Fixed Wing)
  11. MENU > Tracking > Triggered Events > Powerup Message > Yes
  12. MENU > Tracking > Message Queue > Queue Size > 20
  13. MENU > Tracking > Message Queue > Queue Type > Send Oldest First
  14. MENU > Tracking > Message Queue > Restore Unsent Messages > Yes
  15. MENU > Tracking > Transmission Options > Preferred Device > Try Cell First
  16. MENU > Tracking > Transmission Options > Sat Destination > dzm@in.tracplus.com
  17. MENU > Tracking > Transmission Options > IP Address > 202.191.51.6 (hold the '0' key for a few seconds to produce the dot.)
  18. MENU > Tracking > Transmission Options > IP Port > 11011
  19. MENU > Tracking > Transmission Options > Cell Destination Number > Please ensure this is empty
  20. MENU > Tracking > Transmission Options > IP Timeout Profile > Medium
  21. MENU > Tracking > Transmission Options > SBD Message Size > Minimum

If you are using connections to the aircraft to trigger take-off/landing and engine start/stop reports, or using special features such as the Fire Application or Agricultural Application, you will need to configure additional settings. Please consult the attached DZMx Installation Manual for detailed instructions.

Testing the DZMx

We recommend that all installers call our support team to ensure correct configuration, transmission options and a sign-off test. This will involve following the below steps with support from a TracPlus team member.  

1. Phone calling

    1. Make cell call - press cell (B) and dial number (as if on a cell phone) then ENTER
    2. Make sat call - press sat (A) and dial number (as if international) then ENTER
    3. Make phone call to DZMx cell number and confirm phone rings in headset, answer phone, hang up
    4. Make phone call to DZMx sat number and confirm phone rings in headset, answer phone, hang up

2. Tracking

    1. Press MARK (1). The aircraft’s current position will be shown on TracPlus
    2. Press and hold EMER (3). The DZMx will go into emergency mode and will transmit emergency messages every 60 seconds. Monitor the DZMx screen for progress and confirm receipt of messages at TracPlus
    3. Press and hold EMER (3) to cancel. The DZMx will go out of emergency mode and will transmit an 'Emergency Cancel' message. Monitor the DZMx screen to for progress and confirm receipt of messages at TracPlus

Notification of Configuration Changes

Any change in configuration or firmware update to a Flightcell DZM or associated satellite phone (including replacement) must be immediately notified to TracPlus via support@tracplus.com to ensure your device is correctly set up to use our services. TracPlus is not liable for any fees incurred resulting from any change to a device when TracPlus has not been notified in writing of that change.

Should you have further questions please don’t hesitate to contact our support team on support@tracplus.com or call  +64 (3) 477 8656.

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